Concern #1 – Wondering if they receive the correct remains
A quick Google search on the term "cremation mistake" returns 765,000 shocking results. Page after page of examples in which unintentional mistakes resulted in the family receiving the wrong ashes back from a crematory or funeral home.
We believe you should never have to question whether we return the correct ashes to your family. That is why we go out of our way to use the most secure crematory in the area. For example, the certified crematory technicians follow a detailed multi-step security process that greatly exceeds industry standards.
We personally transport the deceased to the crematory and bring the cremated remains back with us. The remains are then held in a safe place at the funeral home until the designated family member retrieves them.
Concern #2 – Having the opportunity to say goodbye
Saying goodbye to your loved one is never easy. Unfortunately, in today's culture, many people try to skip this step. The sad reality is that failing to say goodbye to someone you love leaves emotional wounds that may never heal.
At Thompson Funeral Homes & Cremation Care, the immediate family is given the opportunity for a half-hour private goodbye in one of our visitation rooms whenever possible. If a public visitation is planned, the private time is typically scheduled to precede the shared time.
On a practical level, this an essential step in our security procedures. On an emotional level, this private time helps family members as they mourn the loss.
Concern #3 – Conducting a Beautiful Funeral Ceremony
Over 80% of cremations in Highland County include some form of funeral ceremony or memorial service. Whether religious or non-religious, a service of some form always plays an important role in the healing process for the family and friends.
At Thompson Funeral Homes & Cremation Care, every family we serve has the option to use our beautifully decorated facility for their ceremony. We can comfortably seat 80 people in main room and approximately 70 people in our overflow room. In addition, we have more onsite parking than any funeral home in the area.
Families also have the option to have one of our in-house Funeral Celebrants conduct a Remembrance of Life™ ceremony. This unique ceremony helps families begin the healing process through the power of a well told life story.
Concern #4 – Taking Care of Everything Else
All too often a family member receives the cremated remains and is left wondering...now what?
When you choose Thompson, our care for your family extends far beyond the actual cremation. After helping thousands of families over 60+ years we have found that help is needed in two key areas; practical and emotional.
To help with your practical needs, our team will provide you guidance on issues such as filing for death benefits, closing the estate and referrals to trained professionals should additional assistance be required.
To support your emotional needs, our website includes a significant amount of information to help you on your grief journey. We also provide referrals to local grief counselors.